These Terms and Conditions govern the terms of sale and information dissemination on this site. The Terms and Conditions must be read in full before purchasing services through this site. Travel Trade Group, Inc., (‘We’) trading as, Exclusive Hotel Club (‘EHC’), whose primary address is: Suite 210, 300 Delaware Avenue, Wilmington, DE, 19801, USA, provides access to and use of this site, to you, the customer, subject to your acceptance without modification of these Terms and Conditions. Your access and use of this Site constitutes your absolute acceptance of the Terms and Conditions and your agreement to abide by the Terms.
The travel inventory and related services available on the site are supplied to, but not operated by EHC. Unless prohibited by law or regulation, EHC does not assume liability for any errors of any travel inventory or related service for any personal injuries, death, property damage or loss, inconvenience, loss of enjoyment, mental distress or other similar matter, delayed departure, missed connection, substitution of service or accommodations, terminations of service, or changes in fares and rates, and/or cancellation or double booking of reservations by the supplier.
All information on EHC is subject to amendment without notice. We publish all information in good faith, but we do not check the accuracy of all information provided by Suppliers. EHC endeavours to correct errors and omissions upon learning of the same. EHC reserves the right to cancel a reservation, without liability or penalty to you, if an error or omission leads to a material and unreasonable outcome.
You must confirm the Supplier’s ability to meet any request directly with the Supplier. You should confirm this information immediately after confirmation of a reservation by us. We do not provide for any incentive, points based or otherwise, discount from third parties.
EHC facilitates you to offer to purchase travel inventory. We do not make an offer to sell any travel inventory by providing access through our platform. Upon acceptance of your offer, Operator will charge the entire payment owed, including applicable taxes and fees when applicable, to the credit card that you provide.
All information that you provide to EHC when making a reservation must be accurate. You are responsible to update us of any relevant changes to your contact information and/or other relevant changes to the information that you provided.
The Hotel Plus and Package cancellation policies vary per reservation and will be disclosed during the booking process and prior to your approval of the reservation. The applicable cancellation policies will be printed on your reservation voucher.
A fee consisting of the full amount paid (NO REFUND) will be assessed for no shows without cancellation or changes made less than 24 hrs prior to check-in date.
All services are subject to EHC’s cancellation rules and fees.
Age restrictions apply to reservation of travel products. Generally, in the United States you must be at least 21 years of age to check into a hotel room and generally 18 years of age within the European Union.
The rates quoted are per room per night; including hotel taxes and service fees. Any included meals are explicitly stated on the room quoted in the booking process. Where no meals are quoted then the room is sold as ‘room only’.
The information provided on EHC relating to star rating, mapping and distances is provided for informational purposes only and is not a guarantee or warranty of any kind.
Adjustments to rates will not be made after full payment and acceptance of your offer to purchase, nor shall any subsequent rate reduction be made retroactive. Rates and schedules are subject to change without notice prior to payment and acceptance of your offer to purchase.
There may be restrictions that apply to children and minors travelling alone, and suppliers' rules may prohibit such travel. It is your obligation to check the information on the Site before making a reservation for an individual traveling alone who may be considered a child or minor.
The rates, hotel fees, and package fees do not include any additional fees imposed by the supplier for rollaway beds, resort fees, and other surcharges or other services and purchases of a personal and/or supplementary nature which are not specified in the quoted price. The supplier will add these additional fees, charges, and surcharges directly to you. A debit/credit card or cash deposit will likely be required upon check-in at the hotel.
You must be of adult legal age and capable of legally entering into a binding contract to make a payment for travel inventory on the Site.
Reservations must be paid in full by credit card at the time of reservation.
Any refund is subject to the above criteria governing cancellations and changes, including applicable fees, and are further subject to any such fees or other charges imposed by suppliers. No refunds will be awarded if EHC is charged for the service or travel inventory.
Acceptance of a refund constitutes a waiver by the customer of all rights and remedies under law other than the amount of the refund.
The suppliers of EHC’s services do not necessarily have the appropriate special services and equipment to accommodate persons with disabilities or special needs. We cannot guarantee that special requests can be fulfilled by the supplier.
Passports, identification documents, visas, visa waivers, and/or related travel document requirements vary by country of origin and destination (including transit points). It is your responsibility to obtain (for all travellers, including children and infants) all required travel documents, at your own expense, prior to making a reservation. We highly recommend that you obtain current information regarding entry requirements and security before making a reservation. We will not refund monies paid due to your failure to obtain the proper travel documents, including but not limited to passports and visas with proper expiration dates. The name(s) on the above travel documents must match the name(s) on the reservations.
It is strongly advised that you review all travel restrictions, warnings, and advisories available to you through the appropriate government agency. It is your responsibility to determine whether vaccinations or other health restrictions/precautions are necessary for travel.
You are solely responsible for maintaining the confidentiality of your account information. You are responsible for all uses of our site by you and anyone using your password and login information, financially or otherwise. We reserve the right to terminate, edit or restrict your access to any component of our site without advance notice or liability. EHC reserves the right to automatically create an account for any user who makes a booking, where the account will allow such user to see their booking EHC reserves the right to send newsletters and offers to all users from time to time.
All information and Content on the Site is the property of Travel Trade Group Inc or its licensors. The Content is protected by copyright laws, trademark and design rights. Any unauthorized use of any or all content will be considered a violation of intellectual property rights. Content may not be: copied or disseminated in any way, in whole or in part, without prior written agreement from Travel Trade Group Inc. Users explicitly will not use the site for any speculative, false, or fraudulent reservations.
In the event of force majeure, where we are not in total control of such events, we are not responsible for any liability or reimbursement.
You will defend and indemnify Travel Trade Group Inc’s officers, directors, employees and agents from and against any claim, cause of action or demand, loss, fine, penalty, or cost, including without limitation reasonable legal and accounting fees, as a result of your breach of the Terms on this Site and your violation of any law or rights of third parties.
If a court finds any of these Terms to be unenforceable or invalid, including but not limited to the warranty and liability waivers and limitations, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms shall continue to be valid and enforceable. These Terms, together with those items made a part of these terms by reference, make up the entire agreement between us relating to your use of our Site, and replaces any prior or contemporaneous written or oral understandings or agreements relating to the use of our Site. The laws of the State of New York, USA, govern these Terms and any agreements herein. You hereby consent to the exclusive jurisdiction and venue of courts in New York, USA in all disputes arising out of or relating to the use of this Site. Any rights not expressly granted herein are reserved in accordance with applicable laws.
Legal notices shall be sent to: Travel Trade Group, Inc., Suite 210, 300 Delaware Avenue, Wilmington, DE, 19801, USA, Attn: Legal.
We reserve the right to modify these Terms and Conditions on our site at any time without notice to you. Your continued use will be subject to the Terms in effect at the time of your use.